Today, is a blue day for me!  I just can not feel motivated to either do my work or do go out of my way to help people. Not a good thing for someone who is in the customer service industry. If I could just stay in my office all day and not have to deal  with clients and I might make it through the day.

The husband is in Illnois, his grandmother passed away and he is out there for the funeral and to be there for his mom.  I wish I could of gone with him, but at this time of year it is really impossible for me to leave work for any length of time, which just stinks.

He is being strong for his family but I know he is sad and needs support himself. He said, he made a speech at the memorial service last night to represent the grandchildren, due to he being the oldest. He thinks he did bad, but I am sure since it was from the heart it was wondeful.  It made me remember Thomas funeral and how I broke down trying to speak,  I truly miss him everyday.

Work has been quite tough right now, an I wonder if it is just me that is making it harder than it has to be?  I need to snap out of it an bring my A-Game.  Just sometimes it sucks to have to play the corporate game, my boss stole one of my pieces of business and put in her name when it is reversed I do not do that, I make sure it goes under her name.

Well back to work!!

 I have been in the Hotel industry for over 20+years, and I do like watching these shows on hotels to see how to improve my own skills and what other hotels are having issues with, and how they are getting help.  How qualified is Gordon Ramsay on hotels?   Being in the industry, I want to know his background in hotels. 


By, Dennis Nessler, Editor, Hotel Business:

I have to say I find it curious to see what passes for exciting TV in this day and age. The general public’s insatiable need to get a “behind the scenes” look at just about anything ranging from Las Vegas pawn shops to New York City restaurant kitchens, seems to be increasing by the day. And these industries have most certainly benefitted monetarily from the heightened attention.

So, of course, it stands to reason that the hotel industry would eventually get its day in the sun. Last year, several high profile CEOs, including Steve Joyce of Choice Hotels International, Kim Schaefer of Great Wolf Lodge and Jonathan Tisch of Loews Hotels, were part of the Undercover Bosses series on CBS—and in the case of Tisch, the Now Who’s Boss? Series on TLC—and received quite a bit of attention.

In addition, the Travel Channel recently green-lighted a second season of the Hotel Impossible series with “hotel fixer” Anthony Melchiorri. During the hour-long program, which airs on Monday nights, Melchiorri takes a look at struggling properties and identifies problem areas in an effort to help them turn around their performance.

The good news for the hotel industry is that the show’s premiere season was an indisputable success with solid ratings and positive feedback from viewers. In fact, Melchiorri, who was at the recent HITEC show in Baltimore and has more than 20 years of experience in the hotel industry, told me that he has been amazed at the amount of attention he has received. However, he also told me that his greatest concern in this endeavor is not his new TV career, which has taken off, but ultimately how the show is viewed by the lodging industry.

After all, we in the industry know that running a hotel, whether it’s a 70-room economy property of a 500-room luxury hotel, is not an easy task. We fully realize the training and experience that are required to do it successfully, while to the general public it may seem like no big deal. Much like an umpire in baseball, a really good general manager is rarely even noticed.

So perhaps these programs will allow customers to gain a better understanding and appreciation of what hoteliers go through, particularly when things don’t go right. If they do that’s fine, however, that shouldn’t be the goal because the reality is as an industry we need to continue to raise the bar on service, not lower it.

Hopefully, the success of these shows will ultimately inspire another level of service and a general sharing of best practices. But the benefits can be even more widespread. For an industry often struggling to have a voice on Capitol Hill, the more it becomes part of the public’ consciousness, the better the chances that lawmakers might help fight for our causes.

But perhaps the greatest benefit of the increased exposure can be to encourage young people that this industry can be a worthwhile profession. Skilled labor is the very lifeblood of this business and the more qualified and passionate workers we have the better the industry will be in the long run. And quite frankly, if that is the only impact of these shows than they will still have been a huge success.

At press time, Fox had unveiled plans for a new series called Hotel Hell with the always outspoken chef Gordon Ramsay, and it is set to make its TV debut on Aug. 13. Ready or not, the hotel industry is moving into prime time. It may be all about ratings to the programming executives, but to us, there’s much more at stake—and that is its reputation among future guests

Ok, I have been following the Tom Cruise & Katie Holmes story since it began, Tom Cruise is my age and Katie I always thought was too young for him, and the fact, he blind sided Nicole Kidman what type of man does that?

I believe Scientology is a made up religion and the actors join it to be different from everyone else and to make is seem more than it is, which is a cult.  I am glad Katie got her voice back, and now you have to wonder what backlash Tom's friends will have for Katie trying for Sole custody, it was fine when he did it to Nicole but all of sudden it is not fine when it is done to him? 

From Fox news Webpage.
LOS ANGELES – It has been exactly one week since Katie Holmes filed for divorce from Tom Cruise, five years after their fairy tale wedding in an Italian castle. Now their divorce saga is being played out in the media like a fairy tale, with Holmes the fair princess escaping the evil villain, her Scientologist husband Cruise.Over the past seven days, international headlines have included “Katie Holmes Escapes Camp Cuckoo,” “Katie Protecting Suri From ‘Spy’ Training,” and “Tom Cruise and Katie Holmes Divorce: What Makes Clever Women Stick By Creeps For So Long?”

So why is it that Cruise, who is known, particularly in reporter circles, for being consistently kind, gracious and accommodating (qualities not always found among the A-list), being portrayed as an evil, controlling figure?

"Tom Cruise will be painted as the bad guy in the narrative about his divorce from Katie Holmes irrespective of any facts that may emerge. His comments about mental well-being and his connection with the Church of Scientology all combine to make him appear to be kooky to many people and that image now fits into any storyline that involves his name,” PR guru Gene Grabowski told FOX411’s Pop Tarts column.Human behavior guru Dr. Patrick Wanis concurred that regardless of what happens as the custody battle goes down, Holmes will always have the advantage of public opinion on her side.
“Tom will be seen as the evil/bad guy because she is playing the victim card while also playing the protective mother. The divorce is being portrayed as a battle over religions – Catholicism versus Scientology – and the public generally fears Scientology,” Wanis said. “Katie is being portrayed as fleeing the grips of powerful and controlling man who wants to brainwash her daughter, and women in particular are going to side with Katie, because women believe that they know better than men do about how to raise children.”
According to longtime entertainment reporter Michael Cohen, Cruise has himself to blame. Cohen says the “Top Gun” star’s image took a turn for the worst the moment he jumped on Oprah’s couch to declare his love for Holmes back in 2005.
“Public scrutiny comes with the job, and perhaps no celeb in the entire world has been more controlling of what they look like and say than Tom Cruise. Tom Cruise had one of the most sparkling Hollywood personas until his famous incident where he jumped on Oprah's couch,” he explained. “That was certainly when public opinion began to sway towards thinking Tom was kooky. That sentiment was only compounded with his association with the Church of Scientology which is confusing at best for many of his fans.”
Adding fuel to the fire, it seems Holmes is determined to let the world know that she is as happy as can be, and certainly not holed up inside her New York apartment sobbing over her broken marriage and the bitter custody battle that is likely to come.
On Monday, she was all smiles while playing guest judge on an episode of Lifetime’s “Project Runway,” and on Tuesday she stepped out with daughter Suri for ice-cream, where she was snapped happily laughing. On Thursday the mom and daughter made a gleeful excursion to the Children's Museum of the Arts in Soho, Manhattan.
But those smiles may not last, as it now appears as though Team Cruise is carefully getting their ducks in a row and preparing to fight back.
TMZ reports that those close to Cruise think Holmes’ camp is leaking false stories that she was trying to save Suri from Scientology. They say Holmes was committed to the religious organization, which had nothing to do with the divorce. Cruise’s supporters also told the website that Holmes’posse has even made it very challenging for the actor to talk to his daughter.
Another Cruise source tells FOX411's Pop Tarts column that his reputation as the “bad guy” in the split is unjust, and that working with Tom over the years has been nothing but positive.
“He is by far the nicest A-list star I’ve ever dealt with,” said the source. “He always took time out to thank everyone, shake their hands, and always really cared about his wife and kids."
Some also argue that Holmes knew what she was getting herself into when she said “I Do.”
“Katie chose to marry Hollywood’s most powerful man, someone who clearly supports and promotes Scientology," said Wanis. “Cruise’s adopted children are still in Scientology, so it would have been obvious to her that it was Cruise’s plan to raise any future children in Scientology.”
Reps for Holmes and Cruise did not respond to requests for comment.

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